企業應用整合--異構應用的業務流程自動化（PPT17頁）

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1、企業應用整合企業應用整合-異構應用的業務流程自動化異構應用的業務流程自動化企業中還有大量的遺留應用系統，如何將它們與新開發的應用企業中還有大量的遺留應用系統，如何將它們與新開發的應用整整合合起來。起來。通過異構系統的整合，保護現有的投資，還可以方便地產生新的通過異構系統的整合，保護現有的投資，還可以方便地產生新的商務流程從而帶來新的利潤商務流程從而帶來新的利潤！是為了:把事情做得更好Automate Existing Processes做一些新的事情Provide New Services最終目的是:節約費用Take manual Intervention out of a Process(O

2、rder Fulfillment,Inventory management,etc.)Coordinate better with Suppliers,Business Partners,or Customers賺取新的利潤Provide New Products or Services(Web Enabled,(New combinations of Products,Services)Provide Better Service(Complete On-line Loan Approval,Purchase PC and On-line Service with single transa

3、ctionEnterprise Application Integration EnvironmentEnterprise Application IntegrationX基礎構造基礎構造:1.消息傳遞(Middleware)2.已有應用系統的接口(Adapters or Connectors)3.將所有數據轉換為“世界語”（共同的語言）4.翻譯“世界語”，解決方言問題。X真正的商務價值產生在業務流程自動化以后。5.協調多個系統 做什么？什么時候做？誰來做？等等。(管理異構系統之間的業務流成)由業界最好的技術組成：流程引擎Award Winning-Cross Roads A List基于業界

4、標準-XML and XSLTSun Java Message Queue 我們最好的消息中間件與 OS/390 主機系統由杰出的集成能力流程引擎具有非常好的處理能力 單隔引擎處理超過一百萬的商務流程！輕量的適配器簡單的適配器生成技術Document/ImageWorkflow Contract development Information fulfillment Change managementEmbeddedWorkflow ERP HR Desktop appsCollaborativeWorkflow Messaging based New product development

5、Issue resolution SchedulingProductionProcessManagement Real-time,in Production Extreme High Scalability Zero Latency and Straight-Through ProcessingDocument/ImageWorkflow Plexus FloWare Tibco InConcert IBM MQSeries Integrator(formerly Flowmark)EmbeddedWorkflow iPlanet Process Manager SAP embedded Wo

6、rkflow BEA Process IntegratorWebMethodsCollaborativeWorkflow Lotus Notes MS OutlookProductionProcessManagement iPlanet Integration Server英國第二大移動運營商六百萬注冊用戶隸屬于英國電信（BT）面臨的問題:通過識別有價值的用戶（可能通過識別有價值的用戶（可能帶來更多的利潤的客戶），銷帶來更多的利潤的客戶），銷售可以在電話商提供跟好的服售可以在電話商提供跟好的服務吸引消費者，降低務吸引消費者，降低“叛逃率叛逃率”Call centre applicationBi

7、lling(VMS)Hardware Orders(informix)Oracle DatabaseFront OfficeBack Office Receive call Retrieve Customer detailsSave CustomerCustom MiddlewareBillingCustomerStartGetSubscriber InformationOracleDatabaseHardware OrderHardware OrdersUpdate BillingCustom MiddlewareBillingRecord CompletionFinishOracleDat

8、abaseChallenge:Reduce customer churn rate by identifying profitable customers and empowering CSRs to provision services while on the phoneSolution:An EAI solution that consolidated 12 billing systems,reduced inaccurate customer data,and enabled zero latency flow of informationiIS IntegrationIntegrat

9、ed Order Manager Records Status Decomposes Order Sends Components to COMs On-going Order Management,Status and TrackingComponent Order Managers COM for every line of Business Separate Process for each ProductOthers.Order Entry,CSR 40+different Entry Points Siebel(Future)Provisioning Service Initiati

10、on Exception HandlingLocal COMLD COMWireless COMReusable Process Framework for All Automation ProjectsLower Development CostsHigher Levels of Automation in ProcessFewer RejectsReduced Exception HandlingShorter Provisioning TimesSystematized Adding New Products and Bundles to MixNew Products,Bundles

11、Delivered in Less TimeLower Training CostsLess Ramp-up Time for New CSRs我們的核心優勢:有實施大型項目的成功經驗Open(XML,Java,CORBA,DCOM,JMQ,etc.)Robust,scalable process engineIntegrated development environments(More True with Forte 4GL than Forte for Java,but FFJ will be folded in over time)由全面的集成/電子商務解決方案(SunONE)具有很好

12、的可擴充性/性能的流程引擎:流程引擎 我們的傳統財產請注意:Workflow-Document or File Management,Low Throughput,email based,DBMS-Centric Architecture versusProduction Process Management(Us)-Data-centric,high Throughput,TCP-IP Messages,Memory Resident Architecture大多數產平源自于 Workflow(Document Management or Collaborative)他們的性能被過分夸大了。

13、請記住我們前面所提的領域特點;每家公司的技術源自于一種(Messaging,Transformation,or Process/Workflow)總體來說，評價一個EAI產品，應該看看他的“根”.Most EAI companies started with a core product and evolved into EAI Their weaknesses will be found in the places where they had to stretch their core technology to encompass additional EAI requirementsWe are Only Ones with Process Background but we have Acquired Excellent Messaging(JMQ)最為重要的時-EAI不是僅僅關于一個產品，他是在培育一個解決方案X獲勝者將是擁有最全面解決方案的演講完畢，謝謝觀看！